Mestrado Profissional em Gestão Pública
URI Permanente para esta coleção
Nível: Mestrado Profissional
Ano de início: 2011
Conceito atual na CAPES: 4
Ato normativo:
Homologado pelo CNE, Parecer CES/CNE nº 487/2018 (Portaria MEC 609, de 14/03/2019), DOU 18/03/2019, seção 1, p. 63.
Periodicidade de seleção: Anual
Área(s) de concentração: Administração Pública
Url do curso: https://gestaopublica.ufes.br/pt-br/pos-graduacao/PPGGP/detalhes-do-curso?id=1414
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Submissões Recentes
- ItemA especialização previdenciária no âmbito de um tribunal de contas estadual e sua repercussão no equilíbrio financeiro e atuarial dos regimes próprios de previdência social(Universidade Federal do Espírito Santo, 2025-10-29) Torres, Diego Henrique Ferreira; Gama, Janyluce Rezende; https://orcid.org/0000-0002-6680-0428; http://lattes.cnpq.br/8879398103246967; Dias, Taciana de Lemos; https://orcid.org/0000-0002-7172-1230; http://lattes.cnpq.br/0535178144031059; https://orcid.org/0009-0005-2034-4673; http://lattes.cnpq.br/6473645984997577 ; Caliman, Douglas Roriz; http://lattes.cnpq.br/9035567887563152 ; Lima, Diana Vaz de; http://orcid.org/0000-0002-4477-445X; http://lattes.cnpq.br/1458221915017406The preservation of financial and actuarial balance (EFA) is required of the public employee retirement systems (RPPS). It is a constitutional commandment that aims to guarantee the payment of retirement and pension benefits to the insured of the regime and greater sustainability to the public finances of public entities. Considering a scenario of increased expenses and the social security deficit, research has pointed to the need for the courts of auditors (TC) to improve control over these social security systems, focusing their performance on aspects related to sustainability and social security management. In this context, there is a movement of specialization of TCs in the inspection of RPPS. The main objective of the research was to analyze the specialization of a state court of auditors (TCE) and its repercussion on the EFA of the RPPS, demonstrating how the monitoring of the EFA of the RPPS was in the processes of annual accountability (PCA) of the RPPS managers and mayors and the impact of indicators related to the EFA of the RPPS. The research has a qualitative quantitative approach and the data were collected from secondary sources in open data portals, and from primary sources through two questionnaires applied to the public agents of the TCE researched and to the managers of the RPPS under their jurisdiction. The triangulation of sources and methods conferred greater reliability regarding the results of the research. The results indicate that the TCE's performance was relevant in adopting the EFA as an important criterion in the judgment of PCA, especially in the accounts of mayors, in which most of the rejections resulted from this type of failure. Specialization contributed to advances in the indicators of smaller and medium-sized regimes, although, in the larger ones, the structural pressure of liabilities still exceeds the gains observed. In addition, the jurisdictions began to adopt corrective and administrative practices based on the knowledge of the identified findings in the early stages of the process. RPPS managers and Court employees positively evaluated the social security specialization, although under different emphases on management and government accounts. On the other hand, RPPS managers criticized the extrapolation of the TCE's competences and the lack of understanding of local difficulties. It is hoped that the results of the research can serve as input to contribute to the best practices regarding the control of the social security systems exercised by the audit courts.
- ItemModelo gerencial para melhorias em serviços de referência em bibliotecas universitárias(Universidade Federal do Espírito Santo, 2025-10-24) Caetano, Adriana Traspadini; Coelho Junior, Thalmo de Paiva; https://orcid.org/0000-0002-3716-1882; http://lattes.cnpq.br/0305159994373514; https://orcid.org/0009-0004-1693-9554; http://lattes.cnpq.br/4127684169527154 ; Costa, Lourenço; https://orcid.org/0000-0001-8817-7449; http://lattes.cnpq.br/3218624501335034; Pinto, Sabrine Lino; https://orcid.org/0000-0002-8363-0328; http://lattes.cnpq.br/6683400295936890University libraries play a central role in supporting teaching, research, and outreach activities, with reference services standing out as a key component in facilitating access to and guidance on the use of information. However, many of these institutions still face challenges in modernizing such services, due to the predominance of traditional practices, the absence of structured planning, or limitations in human and technological resources. This scenario may compromise service quality and user satisfaction, raising the research problem: what actions can be proposed to promote the adoption of practices in reference services in Brazilian university libraries? The main objective was to present actions that encourage the implementation of practices in reference services within Brazilian university libraries. Regarding methods and procedures, the study adopted a qualitative, applied, and descriptive approach through a comparative analysis. Data collection was carried out by means of documentary analysis of institutional websites and the application of on-line questionnaires to librarians, allowing for the mapping of practices and the identification of barriers to the adoption of innovations. The triangulation of data made it possible to identify both consolidated and emerging actions. The results indicated a transitional scenario in which traditional practices coexisted with emerging innovations. Barriers were identified in relation to financial constraints, staff shortages, and the absence of formal mechanisms to assess user satisfaction. As a practical contribution, the study proposed a three-stage managerial model—diagnosis and planning, implementation, and evaluation/continuous improvement—articulated through a roadmap that defined actions, timelines, responsibilities, and indicators. This proposal sought to align tradition and innovation, strengthen governance, and institutionalize evaluation, thereby contributing to more effective and modern reference services.
- ItemBem-estar no trabalho no contexto dos técnicos de enfermagem do serviço público: uma análise da interação com a fadiga(Universidade Federal do Espírito Santo, 2025-08-26) Passos, Inês Francisca; Freitas, Rodrigo Randow de ; https://orcid.org/0000-0003-0170-6892 ; http://lattes.cnpq.br/8940464292334970; https://orcid.org/0009-0008-8171-0122 ; http://lattes.cnpq.br/3208859579034203; Luz, Ana Alice Dias de Castro; https://orcid.org/0000-0002-3531-6086; http://lattes.cnpq.br/9523607680351287; Gonçalves, Wellington ; https://orcid.org/0000-0002-7106-3637 ; http://lattes.cnpq.br/3844454977315778; Oliveira, Rodrigo Ribeiro de ; https://orcid.org/0000-0002-1006-6500; http://lattes.cnpq.br/9456573255125999This dissertation investigates work well-being and compassion fatigue among nursing technicians at the Women’s Health Unit of Ebserh. The qualitative study used semi-structured interviews and content analysis to identify factors influencing occupational health and propose interventions to improve the work environment. Findings show that professional recognition, social support, and task redistribution are key aspects to reduce fatigue and enhance team engagement. As a practical contribution, two technical products were developed: a Procedures and Conduct Manual and a Playful and Illustrated Guide, both designed for direct application in the institution. These products aim to standardize practices, facilitate the identification of fatigue signals, and foster preventive and educational actions for the nursing staff.
- ItemTransformação digital na gestão de desempenho de servidores em estágio probatório de uma instituição pública(Universidade Federal do Espírito Santo, 2025-08-26) Albuquerque, Matheus Reisen de; Costa, Lourenço; https://orcid.org/0000-0001-8817-7449; http://lattes.cnpq.br/3218624501335034; https://orcid.org/0009-0003-1316-6050; http://lattes.cnpq.br/0824287200674831; Baldam, Roquemar de Lima ; https://orcid.org/0000-0002-8100-2862; http://lattes.cnpq.br/9016699893911674; Silva, Luan Carlos Santos ; http://orcid.org/0000-0002-8846-2511; http://lattes.cnpq.br/0479052969821093The present research aims to analyze the possibilities for improving the performance management of Technical-Administrative Education (TAE) public servants in a probationary period, enabled by digital transformation. To this end, the study combines a systematic literature review, an analysis of the perceptions of staff at the Federal University of Espírito Santo (Ufes), and the proposal of practical strategies to enhance the evaluation process. The literature review resulted in a portfolio of articles that highlight the relationship between technological innovation and efficiency in public management. The data collected from Ufes staff members indicate that, although there is recognition of the potential of digital technologies to make evaluations fairer and more efficient, structural and cultural barriers still hinder their full adoption. The recent implementation of the Performance and Management Program (PGD) has proven to be a concrete opportunity for modernization by centralizing demands and promoting a results-oriented management approach. The study concludes that digital transformation can significantly improve the probationary period, provided it is guided by strategic planning, active involvement of managers and evaluators, and supported by investments in training and technological infrastructure. As a result, a technical report was developed, presenting digital transformation strategies to enhance the performance evaluation of TAE servants during the probationary period
- ItemDesafios e oportunidades no uso da plataforma SOUGOV.BR : uma análise na perspectiva de servidores públicos aposentados e pensionistas(Universidade Federal do Espírito Santo, 2025-08-25) Pietre, Patricia Curbani de; Campos, Adriana Fiorotti ; http://orcid.org/0000-0002-8207-5553; http://lattes.cnpq.br/8272405462162388; https://orcid.org/0009-0009-4843-0986; http://lattes.cnpq.br/4856241649561616; Chévez Pozo, Osmar Vicente ; https://orcid.org/0009-0005-8018-3525; http://lattes.cnpq.br/1360315923319730; Ferreira, Giovanilton André Carretta ; https://orcid.org/0000-0002-3136-2966; https://lattes.cnpq.br/Introduction: The advancement of Information and Communication Technologies (ICTs) has transformed Public Administration, promoting the use of Electronic Government. However, digital exclusion remains a challenge, especially among the elderly. In this context, the SOUGOV.BR application was launched in 2021 with the aim of centralizing and simplifying services for federal public servants of the Executive Branch. At Uf, alesthough adherence to the application is high, many retired public servants and pensioners — mostly elderly — continue to seek in person assistance for demands that could be resolved digitally through the platform. Given this scenario, the research problem was defined as: What are the challenges and opportunities, from the perspective of retired public servants and pensioners, in the use of the SOUGOV.BR platform? The general objective is to analyze, from the perspective of retired public servants and pensioners, the challenges and opportunities in using the SOUGOV.BR platform. As for the theoretical framework, the study is grounded in concepts of Electronic Government and related developments. Methodologically, the research follows a qualitative and quantitative (quali-quantitative) approach, and is classified as descriptive and exploratory. Data were collected through participant observation, bibliographic and documentary research, a survey applied to retirees and pensioners aged 60 or older, and semi structured interviews with public servants working in the service area. The analysis involved descriptive statistics, content analysis, and document analysis. The results The results showed that the most frequently used services by retirees and pensioners aged 60 and over on SOUGOV.BR are pay slips, income statements, proof of life, personal data updates, payroll loans, and supplementary health benefits. Among the main challenges were low familiarity with technology, fear of online fraud, difficulties accessing the platform via GOV.BR, and the app’s low intuitiveness. Reported benefits included agility, convenience, and reduced need for travel, although preference for in-person service remains. Interviews with DGP staff confirmed these findings and highlighted the importance of human support. Suggested improvements include maintaining in-person service, creating a simplified interface for older adults, developing tutorials and training sessions, establishing an official information channel, and granting greater local autonomy to assist with access