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Qualidade do serviço dos meios de hospedagem capixabas e a satisfação do consumidor segundo as avaliações do site Tripadvisor.
(Universidade Federal do Espírito Santo, 2018-04-10) Almeida, Geciane Silva de; Pelissari, Anderson Soncini; https://orcid.org/; Oliveira, Marcos Paulo Valadares; Pedroso, Ynayara Valéria de Freitas; Mainardes, Emerson Wagner
The tourism industry has been offering good business opportunities for several countries in the last decades, especially for those that, like Brazil, are considered developing countries. The focus of the present research is the lodging means used by the t