(Universidade Federal do Espírito Santo, 2007-03-29) Alighieri, Júlia Sasso; Zanquetto Filho, Hélio; https://orcid.org/; Cunha, Cleverson Renan da; Bianco, Mônica de Fátima
In the last decades, companies had passed through a process of productive reorganization and had faced great national and international competitiveness, what caused the development of new managerial practices, amongst which the tendency of developing inte